Does your company have a Social Media Plan?

Does your company have a Social Media Plan? If not check out this video from Socialnomics. You may want to wear a seat belt though.

Social Media is a pivotal shift in the way we connect with our customers. Its no longer the customer searching for us, it is us searching for them. Through the use of Social Media like Facebook, Twitter and YouTube, we can engage our customers and allow them to have an active participation within our company. A company without a Social Media plan will never be able to out do a competitor who does.